A Quick Guide on How to Get Started with Mavlers’ White-Label Services

So, you are a brand/agency owner looking to outsource your white label requirements to the right partner agency so that you can focus on your core expertise without worrying about the client requirements that lie outside your purview. 

If you are wondering how white-label offshore outsourcing works, we have the perfect guide for you. 

In your quest to find the right-fit white-label partner agency, you might have come across Mavlers’ white-label services. You have explored their portfolio, case studies and read reviews on trusted third-party platforms like Clutch, etc. 

But you want to test the waters before diving into the deep end and have some valid queries/concerns you’d like addressed, such as;

• How does your onboarding process work for white-label services?
• What do you need from my agency to get started?
• Do you offer white-label agreements or contracts to safeguard confidentiality?
• How do you take care of overall communication in the white-label structure?

Having catered to the white-label needs of multiple agencies and brands over the span of the last 12+ years, we at Mavlers have the repertoire of experience and expertise you seek. 

We got in touch with Jiggyasa Agrawal, our subject matter expert, to guide you on the above concerns in an honest and unbiased manner. 

By the end of this article, you will have gained clarity on some common concerns related to partnering with Mavlers for your white-label service requirements. 

On that note, let’s get down to business!

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How does your onboarding process work for white-label services?

Partnering with Mavlers is a pretty no-fuss, straightforward process tailored to your agency’s specific needs. Whether you’re looking for design, development, digital, or automation support, our white-label services are crafted to provide value while allowing you to focus on growing your agency.  We also suggest starting with outsourcing a single project (one ad-hoc or a trial of dedicated engagement) to test the waters with us. 

Here’s a step-by-step guide to the onboarding process you can expect at Mavlers for a smooth white-label offshoring experience.

1. Reach out to us:

Take the first step by visiting our website and filling out the contact form, or email us directly to schedule an initial consultation. Our nimble ninjas will then connect you with a dedicated account manager responsible for seamless and smooth collaboration. 

Ah well! 😉

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2. Discuss your marketing goals, challenges, and requirements:

In this step, share clear insights on the challenges you are facing in meeting your client’s requirements, as well as the KPIs and deliverables you seek. Once consensus is reached, your dedicated account manager will allocate the right fit dedicated resources or subject matter experts (SMEs). Also, if you have had any QA issues with previous white-label partnerships with us or with other agencies, we would like to know the details to avoid any future roadblocks.

Yep, we seek Ryan Gosling’s levels of clarity here! 😉

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3. Complimentary consultation/brainstorming session:

We conduct a detailed consultation with the SME and AM (Account Manager) to understand your agency’s pain points, expectations, and the scope of the partnership.

4. Tailored solution:

Based on the project scope and pain points you shared in the previous step, we will craft a bespoke solution that solves your challenges, along with timelines, deliverables, and pricing.

5. Audit and strategy alignment:

If needed, we’ll review existing campaigns or assets to ensure alignment with your objectives.

6. Service agreement:

Once we agree on the project plan & deliverables, we finalize the white-label service agreement to sketch out project details and confidentiality clauses.

7. Resource allocation:

Dedicated resources, including a subject matter expert or project manager, are assigned to your projects to ensure efficiency and quality.

8. Kickoff meeting:

We conduct a kickoff meeting to establish communication protocols, set expectations, and define milestones.

What do you need from my agency to get started?

Now that you have clarity on the white-label onboarding process at Mavlers, your next concern might be regarding what we need from you to ensure a smooth outsourcing experience.

To ensure a seamless partnership, we require the following from your agency:

1. Project scope and requirements: We’d require clear details about the services you need and the expected deliverables. You also need to tell us about your promises to your clients and the success metrics they expect from you. Clarity on these can help us align your expectations with our deliverables in a better manner.
2. Access to tools and platforms: If applicable, provide access to tools like Google Ads, Analytics, or CMS platforms to allow our team to work on your campaigns.
3. Brand guidelines: Any branding elements, tone of voice, or specific requirements to ensure consistency across all deliverables.
4. Timely feedback: Your collaboration is essential for revisions and project success after onboarding.
5. Designated point of contact: A single point of contact from your agency helps streamline communication.

Do you offer white-label agreements to safeguard confidentiality?

Yes, absolutely! At Mavlers, confidentiality is at the heart of everything we do. We know how important it is to protect your agency’s reputation, client relationships, and intellectual property. 

Here’s what our agreements include:

• Non-Disclosure Clauses (NDAs): These make sure any client information you share with us stays private. Whether it’s campaign data or internal strategies, your information is safe with us.

• Service-Level Agreements (SLAs): We clearly outline what you can expect from us—specific deliverables, deadlines, and quality standards—so there are no surprises along the way.

• Data Protection Agreements (GDPR Compliance): We follow strict data protection rules, like GDPR, to ensure your clients’ personal data is handled safely and responsibly.

• Confidentiality Provisions: Any sensitive information shared during our partnership—whether it’s about your clients or your agency—is protected under our agreement.

Our goal is to help your agency grow while giving you complete confidence that your business and clients are in good hands. With Mavlers, you can focus on delivering exceptional results to your clients, knowing we’ve got the confidentiality part covered.

How do you take care of overall communication in the white-label structure?

We understand that smooth communication is the backbone of a successful white-label partnership. That’s why we’ve built a system to ensure you’re always informed, supported, and in sync with our team. For every white-label project, we assign a dedicated account manager who serves as your go-to person for everything related to the project.

Here’s how we make communication seamless:

• Centralized communication tools: We adapt to your preferred platform—whether it’s Slack for real-time conversations, Asana for task management, or Trello for project tracking. This ensures all updates, files, and discussions are easily accessible in one place.

• Regular updates: We believe in proactive communication. Depending on your needs, we provide weekly or bi-weekly progress reports to update you on project milestones, deliverables, and next steps. This way, you’re never left guessing about the status of your project.

• Quick and reliable support: Our team is committed to being responsive during the agreed business hours. Whether it’s addressing urgent concerns or answering routine questions, we prioritize timely replies to keep things moving smoothly.

FAQs from agencies seeking white-label web development support

1. How will you keep us updated on the project’s progress?

We know how crucial it is to stay in the loop, so here’s our approach:

• Weekly progress calls: Expect regular updates during weekly calls where we’ll walk you through the project’s progress via screen-sharing and collect your feedback.

• Tailored approach to your workflow: Already have a process in place? Share your checklists or preferred practices, and we’ll align with them for seamless collaboration now and in the future.

2. Will you develop locally or provide a staging review?

We develop on a staging server for better transparency and collaboration. For a project with a 20-day timeline, here’s what to expect:

• Day 15: We’ll share the staging website’s front-end URL for your review. Feedback at this stage will be promptly addressed.

• Final Delivery: On completion, we’ll provide the WP-admin URL, backend access, and all necessary credentials.

3. Does your team use GitHub or similar repositories?

Absolutely! We use GitHub, Bitbucket, and GitLab for version control. It allows us to push and pull changes seamlessly during the go-live process. Post-launch updates and feedback will also be managed through GitLab to maintain version history.

4. What’s your process for handing over the final files?

Once the project is wrapped up, we’ll deliver:

• A ZIP file containing all code.

• Server details for deployment.

• Staging URL and backend access.

If you have specific handover preferences, let us know—we’ll adapt to your process.

5. What are your payment terms for a short-term project?

Our payment schedule is structured to ensure clarity and fairness:

• 50% upfront to kickstart the project.

• 25% midway (Day 15) upon sharing the staging front-end link.

• 25% upon delivery of the final website.

6. Do you offer post-live support or warranties for bugs?

We’ve got you covered with a practical support plan:

• After staging delivery: You’ll get 3 rounds of feedback to resolve bugs or fixes. Additional change requests are charged at 30 AUD/hour.

• Post-go-live: One round of revisions to address any existing bugs or fixes is included for free. Beyond that, new bug fixes or additional requests are billed at the same hourly rate.

Let us know if you have further questions—we’re here to make the process smooth and collaborative!

The road ahead

Partnering with Mavlers for your white-label needs allows you to expand your service offerings without adding operational complexities. We now suggest reading ~ The Ultimate Guide to Knowing When You Need a White Label Marketing Partner.